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Privacy Policy

McGregor Hardware ("McGregor", "we", "us") understands that your personal information and privacy are very important to you. Therefore, it is our duty to protect your personal information, data, and privacy. When you shop at McGregor, we may ask you for personal information such as your name address, email address, phone number, SSN or federal ID. We may also ask you to provide similar information for your references.

We have created this Privacy Policy to inform you about our practice of using, protecting, disclosing, or otherwise managing your information collected through this website or through our Customer Representative Department pertaining to this website.

By providing your personal information through this website or to our Customer Service Department, by phone or electronically, you automatically consent to the way we collect, use, protect, disclose, or otherwise manage your information.

Information Collection

We collect certain personal or company information from you. For example, we collect such information when you open, update, or manage an online account, when you sign up to receive promotional emails or newsletters, when you send online inquiries or otherwise voluntarily submit or provide information to us. The information we collect includes but is not limited to: names, billing addresses, shipping addresses, email addresses, phone numbers, fax numbers, membership/account IDs and passwords, credit card information and information regarding your orders.

This information is used to establish and validate you as a dealer, allow you to order our merchandise and process your online orders, and for administrative and analytical purposes. In addition, this information is used to contact you about sales, promotions, special offers or new McGregor website features, unless you opt out of receiving such promotional communication.

Like many other websites, we may collect and store certain other information automatically whenever you interact with our website, such as but not limited to: IP addresses, browser information and information regarding customer traffic patterns and site usage. This information is used to help us improve our website and to enhance our customers shopping experience.

Information Sharing

We do not share with others any of your personal information we obtain through this website or through or Customer Service Department, without your consent or as described in this Privacy Policy. Exceptions include cases when we receive valid requests to share such information by law enforcement agencies. We may also disclose your personal information with collection agencies in effort to collect money from you owed to us.

We may engage with third parties to assist us with our business operations such as but not limited to analyzing, maintaining, managing, and marketing of our website. From time to time we may need to share non-personal information such as but not limited to the number of website users and visitors and other analytical marketing data.

Information Security

We use various security measures to secure your personal information and order data such as Secure Socket Layer (SSL) encryption technology. Existing users are provided with a unique username and a password on or after the go-live date of this website (January 26, 2011). New users must apply for an account online by filling out our user registration form. Upon eligibility validation, new users will be sent a link to their email provided during registration where they can go to reset their password. All users must enter their credentials to view our catalogs and place orders online. In order to protect their personal information, it is important that users safeguard their password by not sharing it with anyone.

Users are able to reset their passwords by selecting “Forgot your password” present on each page of our website. For any security related concerns or questions such as issues regarding resetting or theft of your password, please contact us toll free at 800 444 4680 or 417 831 3561 or via email at

Future Privacy Policy Changes

As we continue to improve our website and bring you new features and services, we may need to change or Privacy Policy with or without prior notice. We will post our updated Privacy Policy on the website along with an effective date. It is the responsibility of users to periodically check this Privacy Policy for changes. By continuing to use our website after we post a changed Privacy Policy, you accept the Privacy Policy as modified.

Effective Date

This policy goes into effect on January 26, 2011.

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